Water & Sewer

For over 30 years the Smyth County Water and Sewer Department has been delivering quality water and wastewater waterservices to its residents, industries, and commercial customers throughout Smyth County.

The Departments number one goal is to plan, implement and provide water and wastewater services throughout all of Smyth County, when feasible.

Smyth County provides its customers with water from six different sources.  The County owns two of these sources.  The first being the Watson Gap well site near the Saltville area.  This well is an artesian well or free flowing well.  This well is permitted for 194,400 gallons per day.  It provides water to customers in and around the Saltville area as well as the Rich Valley area.

The second County source is the Hutton Branch well site.  This site contains the first and only water treatment plant that Smyth County currently operates.  This facility is permitted for 118,800 gallons per day, and serves the Hutton Branch area of the County.

The remaining four sources of water belong to the Thomas Bridge Water Corporation and the Towns of Chilhowie, Marion, and Saltville.  On the average Smyth County purchases around 340,000 gallons per day from these four sources.

Smyth County provides water services to over 2,500 customers utilizing nearly 125 miles of water line.  Fifteen tank sites and sixteen pump stations work accordingly to insure both adequate pressure and quantity.

Sewer services provided by Smyth County currently include 44 miles of sewer line and 5 pumping stations.  There are approximately 1100 sewer customers on these existing lines.  Areas around the towns of Marion, Saltville and Chilhowie are currently being served.
EMERGENCYCall us if you see these, or similar problems:

  • Broken or leaking -- water or sewer pipes, fire hydrants, manholes or water meters
  • Pump station alerts - ringing alarm, red lights flashing
  • Uncovered manholes
  • Low water pressure or loss of service
  • Sewer line backed-up or overflowing manholes
  • Water Quality
Business Hour Emergencies (276)-783-3298 ext. 8328 or ext. 8329
After-Hour Emergencies (276)-782-4056 
Smyth County Sheriff's Office


Address - 121 Bagley Circle, Suite 113 Marion, VA  24354homea Smyth County Office Building
121 Bagley Circle, Suite 113        
Marion, VA  24354

clocka Monday - Friday: 8:00 am - 4:30 pm EST

phonea Phone: (276) 783-3298 ext. 8328 or 8329

fax FAX: (276) 783-9314

directionsThe Water and Sewer Department is located on the first floor of the Smyth County Office Building

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Resources5 documents

  • Deposits and Liens
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  • Drought Response
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  • Miss Utility Law
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  • Policy & Regulations
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  • Water and Wastewater Specifications
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Forms8 documents

  • Application for Service
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  • New Water Sewer Applicant Requirements.pdf
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  • Cutoff Form
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  • Discontinuation of Service
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  • Water Leak Report Form
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  • LSL Letter to Customers
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    LSL Project
  • Information Change
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  • Automatic Bank Draft (ACH) Enrollment Form
    document seq 7.05

CCR1 document

  • CCR.pdf
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    Consumer Confidence Report