Payment Options

Accounts are billed once a month. Bills are mailed to the address on file with the Water and Sewer Department during the third week of each month.
 
Water and Sewer bills are due on the 10th of each month.  If the 10th falls on a weekend or holiday, payment will be received the following work day without penalty.
Failure to receive bills for water and/or sanitary sewer service will not relieve you from responsibility for prompt payment.  To avoid any delays in receiving your bill, please notify us immediately of any mailing address changes.
 
Note:  There will be a $50.00 return check fee imposed for all returned checks to the Smyth County Water Department.
 
Automatic Bank Draft

If you would like to have your payment automatically drafted from your bank account,
please complete the form listed below and send it to:
Smyth County Water and Sewer Department
121 Bagley Circle, Suite 113
Marion, VA 24354
 
Mail Your Payment

If you would like to mail your payment, please send it to:
Smyth County Water and Sewer Department
121 Bagley Circle, Suite 113
Marion, VA 24354

Pay Your Water Bill in Person

You may pay your bill in person at the Smyth County Administration Office Building.  The Water and Sewer Department is located on the first floor in suite 113.
 
Drop Box

For your convenience you may now pay your bill at the drop box located at the drive through outside of the Smyth County Administration Office Building.
 
02paynow11We Gladly Accept Visa, Mastercard & Discover. Service Fees Vary
For your convenience, debit and credit cards are now being accepted in our office.

***This link is provided for use by Smyth County Water customers only.  Please do not use this link if you receive water from the Rye Valley Water Authority, Town of Chilhowie, Town of Marion, Town of Saltville or Thomas Bridge Water Corporation.***

Payment by phone :  1-866-570-9850
 
Note: Cash, Check, Cashiers' Check,Money Order Debit or Credit Cards are now being accepted at the County office. 
Late Payments
Smyth County applies a 5% penalty to any unpaid balance after the 10th of the month. The minimum amount of penalty applied to an unpaid balance is $1.50.  Upon becoming 5 working days delinquent, service is discontinued and a $50.00 reconnect fee is also added to the account balance.  In order for service to be re-established, the past due account balance must be paid in full, including the reconnect fee.  Upon receipt of the balance due, service will then be scheduled to be re-connected.  Depending on conditions, priorities or emergencies, it may take up to three working days to restore service to the account.
 
homea  Smyth County Office Building
121 Bagley Circle, Suite 113
Marion, VA  24354

clocka  Monday - Friday: 8:00 am - 4:30 pm EST

phonea  Phone: (276) 783-3298 ext. 8328 or 8329

fax FAX: (276) 783-9314

directionsThe Water and Sewer Department is located on the first floor of the Smyth County Office Building

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