To receive service at an address now being served, you must complete an application and pay the $25.00 non-refundable application fee for each service you want. The application and fee are required each time the name on the account is changed.
To receive service at an address that is not currently served but is located near an existing line, you must complete an application and pay the connection fee of $850 for water and/or $850 for sewer.
If you have any questions concerning your bill or if you would like more information please contact customer service at:
(276) 783-3298 ext. 8328 or 8329

Smyth County Office Building
121 Bagley Circle, Suite 113
Marion, VA 24354

Monday - Friday: 8:00 am - 4:30 pm EST

Phone: (276) 783-3298 ext. 8328 or 8329

FAX: (276) 783-9314

The Water and Sewer Department is located on the first floor of the Smyth County Office Building
Google Map